Realtionship Marketing - Stoneage Marketing

"Your seminar was the best meeting I have ever attended, not only did you provide sound theory for why; you provided the systems and specifics on how to implement."

-Arizona Agent Sharon Dittman

"Your training article is excellent. I share it with my executive MBA students."

-Robert Hurley, PhD, Professor, Columbia University

"I think your ideas are great real world examples of what works in sales. Prior to State Farm I worked eight years in the wealth management division of a major broker and your systems would have been of great value."

-Michael Tuley Agency
Field Consultant

"The secret to loyalty is turning customers into clients by becoming their advocate and advisor."

"The quality of the time you spend with a customer is much more important than the quantity of the time."

"The more you know about your customer the more sales you will have."

"The quality of the interaction is much more important than the frequency of the interaction."

"The customers perception of value rules the world; therefore, you must be sure the customer understands your value."

"The biggest challenge you face is not getting an education, its keeping one."

About

Witness the extraordinary insights of this 25 year agent and 10 year sales executive with The State Farm Companies.

As an Agent Bill's highly productive and profitable office earned virtually every sales honor possible with State Farm. His customer friendly systems resulted in one of the best retention and cross-selling ratios of any of State Farm's 16,000 plus agents nationwide.

As a sales executive his groups had dramatic increases in sales and customer satisfaction rankings. Bill works and speaks from 35 years of front line experience -- not theory.

Bill graduated from Western Illinois University with a B.B. in Marketing, Has attained the designations "Certified Life Underwriter", "Chartered Financial Consultant", "MBTI Qualifed". He has attended the Executive Leadership Program at the Center for Creative Leadership, the Professionial Sales Institute at Purdue University and completed courses at the Universiy of Virginia's Darden School.

Bill has received numerous Honors and has served on numerous civic, charitable and political organizations in leadership capacities.

Bill and his wife Sondra now reside in Chicago where he operates his speaking and Business Consulting business-- Stoneage Marketing.